Trust & transparency
Terms of Service
The terms for using CourtSide and the family-owned record.
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1. The agreement
These Terms govern your use of CourtSide — the apps and services at tennis.courtsideapp.io and courtsideapp.io. By creating an account or using CourtSide, you agree to these Terms and to the Privacy Policy, which is part of this agreement. If you don't agree, don't use CourtSide.
2. Who can use CourtSide
You must be at least 18 and a parent or legal guardian to create a family account. Children do not create accounts or log in; player profiles exist under the parent's account and are entered and controlled by the parent. Coach and academy accounts are provisioned separately under arrangements with their organization.
3. Your account
You're responsible for your account credentials and for the accuracy of the information you enter. Tell us promptly if you believe your account has been compromised. One family account per family is the intended model; don't share credentials with people outside your household.
4. Your family owns the record
The match data, journal entries, and development history you create in CourtSide belong to your family. This is a contractual commitment, not a slogan:
- We will never withhold your family's own records from you. Paid plans gate analysis features — never your own data. If you stop paying, you keep the ability to view and export everything you recorded.
- You may export your family's data (see the Privacy Policy's retention and deletion section).
- You grant CourtSide a limited license to host, process, and display your content solely to operate and improve the service for you. We claim no ownership of it, and this license ends when your content is deleted.
5. Academy and coach access — the boundary
Coach and academy visibility into your family's data is governed by the category rules in the Privacy Policy ("Who can see your family's data"), including the plain-language disclosure that charted mental state is part of the match record visible to academy staff. Those rules are part of these Terms. In particular:
- No coach or academy sees anything about an unaffiliated family.
- Affiliation requires your explicit confirmation — at signup through an academy invitation, or later in the app if your academy joins and requests the connection. No connection is ever executed on prior consent alone.
- Reports generated before affiliation belong to your family permanently; reports generated after affiliation belong to the academy. Affiliation changes visibility per the category rules; it never transfers ownership of pre-affiliation reports.
- Academies and coaches agree to use family data solely for coaching and program purposes within CourtSide.
6. Acceptable use
Don't misuse CourtSide. That includes: attempting to access other families' data, circumventing access controls, uploading content you don't have the right to upload, uploading unlawful or harmful content, scraping, reselling access, or using the service to harass anyone. You're responsible for having the right to record and upload the video and photos you submit. We may suspend or terminate accounts that violate these Terms.
7. AI features
CourtSide's AI features analyze tennis — match data and video you choose to submit. AI output can be wrong. It is informational, not professional advice: not medical advice, not mental-health guidance, not nutrition advice, and not a substitute for a qualified coach's judgment. Decisions about a player's training and health belong to you and the professionals you choose.
8. Fees
CourtSide is a paid subscription. Current plans and prices are published at Plans & Pricing. There is no free tier and no advertising-supported tier.
Trial. New family accounts start with a trial that runs for seven days or two charted matches, whichever comes first. No payment method is required to begin the trial. If you don't subscribe, the account simply stops at the end of the trial — you are never charged automatically from a trial.
Plans and billing. Plans are billed annually or monthly, in advance, at the price shown when you subscribe. Payment is processed by Stripe; we do not store your card details. Each plan includes a set number of player profiles (Core and Plus include two, Elite includes three); additional player profiles are $8 per month each. Subscriptions renew automatically at the end of each billing period until you cancel.
Founding rate. Families who subscribe during the founding period have their rate held for two years from the date they subscribe. This is a two-year price hold, not a lifetime rate. After it ends, renewals move to the then-current published price, and we will tell you before that happens.
Price changes. We may change published prices. Any change takes effect for you at your next renewal, never mid-term, and we will give you at least 30 days' notice by email before a renewal at a new price so you can cancel first.
Cancellation. You may cancel at any time from your account settings. Cancellation stops the next renewal; your access continues through the end of the period you have already paid for. We do not prorate a partial period on cancellation.
Refunds. If you cancel an annual plan within 14 days of that annual charge, contact us at support@courtsideapp.io and we will refund it in full. Monthly payments are not refundable once the month has begun, but cancelling stops the next one. This is in addition to any refund right you have under the law where you live, which these Terms do not limit.
Pilot academies. Families at a participating pilot academy receive full access at no charge for the pilot period under that academy's arrangement with us. When the pilot period ends we will tell you in advance, and you choose whether to subscribe. Nothing is charged automatically at the end of a pilot.
Academy licences. Academies and programs are licensed separately, priced by program size, under a written agreement. Those terms govern the licence; this section governs family subscriptions.
Taxes. Prices are exclusive of any sales tax we are required to collect, which is shown at checkout where it applies.
Nothing about any plan, cancellation, or non-payment withholds your family's own records from you (Section 4).
9. Termination
You may stop using CourtSide and delete your account at any time (deletion per the Privacy Policy). We may suspend or terminate accounts for violation of these Terms, with notice where practicable. Sections 4 (your ownership), 10, and 11 survive termination.
10. Disclaimers and limitation of liability
CourtSide is provided "as is" and "as available." We work hard to keep it accurate and reliable, but we don't warrant that it will be uninterrupted or error-free, or that stats, measurements, and AI analysis are free of error. To the maximum extent permitted by law, CourtSide LLC's total liability arising from or related to the service is limited to the amount you paid us in the twelve months before the claim (or $100 if you paid nothing), and we are not liable for indirect, incidental, special, consequential, or punitive damages.
11. Indemnity
You agree to indemnify CourtSide LLC against claims arising from your content or your violation of these Terms, to the extent permitted by law.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas. Disputes will be resolved in the state or federal courts located in Tarrant County, Texas.
13. Changes to these Terms
If we make material changes, we'll notify you before they take effect. Continued use after the effective date constitutes acceptance. The current version always lives at this page.